Terms of service

Overview

Welcome to ALIHRA Finds. We're delighted to have you here and truly appreciate your trust in us.

Throughout this website, the terms "we," "us," and "our" refer to ALIHRA Finds. By visiting our website or purchasing from us, you agree to be bound by these Terms of Service, along with any additional policies referenced on our website, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

These Terms apply to all visitors, customers, and anyone who uses our website. If you do not agree with any part of these Terms, we kindly ask that you do not use our website or place an order.

We may update these Terms of Service from time to time to reflect changes in our business or legal requirements. Any updates will be posted on this page, and your continued use of our website means you accept those changes.

1. Products

We carefully select and present our products with accurate descriptions and images. However, colors may vary slightly depending on your device or screen settings.

All products are subject to availability. If an item becomes unavailable after you place an order, we will contact you as soon as possible to offer a suitable solution.

2. Orders

By placing an order, you confirm that the information you provide is accurate and complete.

We reserve the right to accept, refuse, or cancel any order if we suspect fraudulent activity, incorrect pricing, product unavailability, or any other valid reason. If your order is cancelled after payment has been received, you will receive a full refund.

3. Pricing

We make every effort to ensure that all prices and product details are accurate. In the event of an unexpected error, we reserve the right to correct the information or cancel the affected order. If payment has already been made, any approved refund will be processed promptly.

4. Shipping

We work with reliable courier partners to deliver your order as quickly as possible. Delivery times are estimates and may occasionally be affected by weather, public holidays, or courier delays beyond our control.

5. Returns & Refunds

Please review our Return & Refund Policy before placing your order. By completing a purchase, you agree to the terms outlined in that policy.

6. Skincare Products

For the safety and hygiene of all our customers, opened or used skincare products cannot be returned or exchanged unless they arrive damaged, defective, or incorrect.

7. Intellectual Property

All content on this website, including our logo, images, product descriptions, graphics, and text, is the property of Mode Basket and may not be copied, reproduced, or used without our permission.

8. Privacy

Your privacy matters to us. Any personal information you provide is handled with care and used only for processing your orders, providing customer support, and improving your shopping experience.

9. Contact Us

If you have any questions about these Terms of Service or need assistance, we're always happy to help. Please feel free to contact our customer support team, and we'll do our best to assist you.

Thank you for choosing ALIHRA Finds. We appreciate your support and look forward to serving you.